|
New Audit
Compliance Methodology
These processes have been developed
to address instances where TAB rules
governing the use of DEC are not being
followed.
Sanctions
Proper application of sanctions as a
deterrent to non compliance will be a
critical part of the new compliance
methodology. Sanctions for non
compliance will not be applied for any
offenses uncovered by these audit
methodologies for the first six months
of 2007. This time period will be used
to evaluate the new methodologies. The
Audit Process & Procedures Committee
will have a recommendation on sanctions
for the May Board of Directors meeting.
Though specific sanctions will not be
applied for six months these audits do
count against how sanctions will be
applied relative to repeat offenses.
Also periodic progress reports will be
made to the Audit Process & Procedures
Committee and also to the Board at the
May Board of Directors meeting.
The new compliance methodology has
three parts: the proposal review, field
audits and complaint processing.
Proposal Review- The purpose
of this procedure is to verify that only
TAB audited plants are using DECs and
that member plants are using “current
year” DECs.
Process overview: Buyers will
be contacted by TAB and asked to provide
proposals they have received. TAB will
compare proposal DECs to what is
currently listed on
www.tabonline.com. Discrepancies
would be investigated and reported to
the buyer submitting the proposal. There
will also be a compliance report,
including the results of the proposal
reviews, report made at regularly
scheduled Board meetings.
Method Details: TAB will
contact every TAB member buyer two-three
times annually and ask for a random
sample of three proposals, each one for
a different media company.
TAB will look up the DEC information
in the TAB database and note any
discrepancies. If there are anomalies
TAB will contact the plant first for an
explanation and then contact the
submitting agency with the results of
the audit as well as with the plants
explanation.
The plant would have two weeks to
respond to TAB’s inquiry before the
results are sent to the submitting buyer
without the plants explanation. The
plant is required to make immediate
corrections to their database. TAB will
also follow up with the plant one month
later to assure that the proper changes
have been made. They also would be put
on the list for field audit.
Non member plants using DEC on their
proposals will be contacted by TAB.
Field Audits- The Purpose of
this audit is to insure that plant
inventory information provided to the
TAB is correct.
Process overview: The role of the
field audit is to assure that the
inventory data supplied by the plants to
TAB is compliance of media companies
through the adoption of effective
methods to identify violations.
We will ask independent audit
suppliers to audit 3% of a market’s
inventory. The 3% sample size will be
reviewed and possibly adjusted based on
audit results over the next six months
to one year. We will also investigate
the establishment of a minimum sample
size to be applied to smaller plants so
their sample will be meaningful.
Field audits locations will not
pre-announced. For the first year we
will focus on the top 10 markets.
Specifically we will audit 5 of the top
10 markets and 2 out side the top 10.
After that, depending on budget we will
probably do 10-20 markets per year.
Random market selection will be built
into the process over time. Markets will
be selected by TAB using the following
factors in no particular order of
importance:
1) existence of multiple TAB vendors
in the market
2) size of road
3) road
type
4) clutter level
5) secondary count
stations already exist
6) problem
markets
TAB will select the boards to be
audited with input from the independent
auditor using the TAB market list. The
sample will be geographically dispersed.
The auditor will have usable copies of
this list but will not be allowed to
share the list outside of its own
company under any circumstances.
When the field auditor evaluates a
board, he/she will consider the
following variables:
1. illumination
2. correct count
station assignment
3. secondary counts
are correct
4. location description
accuracy
5. media type
6. missing
inventory
7. obstructions*
8. whether
sign is parallel
Please see appendix one for a more
complete description of errors.
*The inclusion of obstructions as an
error is being discussed by the Audit
Process & Procedures Committee. Until
the Committee makes a ruling TAB will
collect data on obstructions but any
errors found, based on the current
criteria will not count against the
audit score.
The auditor will be required to take
a photo at each location for quality
control purposes.
All reports will be reviewed by the
TAB and summary reports will be provided
for plants review. Over the next six
months, the process will be evaluated.
No sanctions will be applied against
non-complying plants during this period.
The Audit Process and Procedures
Committee will assess the results of the
audits and recommend appropriate
sanctions to the Board of Directors.
Complaint Processing- If a complaint
is rendered against a specific operator(s), all issues should be
submitted to TAB in writing with proof.
Proof can take the form of pictures,
proposals, or any other official
documentation underscoring said
complaint. TAB at its earliest
convenience will launch an investigation
of the complaint under rules of full
disclosure. The complaint will be
processed as follows:
- Notify the operator in writing
that a complaint has been rendered
against them and state the complaint.
The identity of the complainant cannot
be kept secret.
- TAB will investigate
the complaint
- TAB will notify the
complainant and Board of the results of
it s investigation.
TAB reserves the right to start an
investigation if it has reason to
believe there are grounds in the absence
of a formal complaint. If there is a
violation the results of TAB’s
investigation will be shared with the
Board.
TAB will develop a special complaint
filing module on its website
www.tabonline.com
.
Appendix 1: Definition of Errors
Illumination- Checking if the board
had lighting fixtures.
Correct Count Station Assignment- Is
the panel assigned to the correct count
station. An incorrect geocode or
location description can cause wrong
assignments.
Secondary Counts- Are claimed
secondary counts legitimate? The
parameters used were as follows:
Bulletins- Secondary exposure must be
within 250’ of the facing
30-Sheets-
Secondary exposure must be within 150’
of the facing
Eight-Sheets- Secondary
exposure must be within 50’ of the
facing
Shelters- Secondary exposure must
be within 25’ of the facing
Location description accuracy- Are
descriptions plant providing accurate
and complete
Media Type- Is the correct media type
listed in the database. We have had some
issues with conversions.
Missing
Inventory- Are there units listed in TAB’s database that were not found in
the field?
Obstructions- Are the inventory
blocked by trees or buildings? The
facing was considered obstructed if 1/3
or more of its facing was blocked. The
facing must be unobstructed for at
least:
| Bulletins- |
Speed limit 55MPH and
higher 300’. Below 55MPH – 150’
|
| 30-Sheets- |
100’ |
| Eight Sheets- |
50’ |
| Shelters- |
50’ |
A unit was considered in error if any
one of the above parameters, except for
location description, were wrong. All
errors carried equal weight. The idea
was that any of those parameters being
wrong can have an effect on DEC.
All field reports were funneled
through the field audit contractor to
TAB. TAB reviews all forms and creates
summary reports for the audited plants
for review.
|